Having to Log In Constantly?

If Symbaloo keeps logging you out or forgets your session even after checking “Stay logged in,” your browser may be blocking or deleting cookies. Cookies store session information that helps keep you logged in.

Follow the browser-specific instructions below to make sure cookies are allowed and retained:

🌐 Microsoft Edge

1. Open Edge and enter edge://settings/content/cookies in the address bar.
2. Click Cookies and site data.
3. Make sure “Allow sites to save and read cookie data (recommended)” is turned ON.
4. Turn OFF “Clear cookies and site data when you close all windows”.
5. If enabled, turn OFF “Block third-party cookies”.
   

🦊 Mozilla Firefox

1. Click the menu button and choose Settings. (about:preferences#privacy)
2. Go to the Privacy & Security panel.
3. Under Enhanced Tracking Protection:
   • If set to Strict, change it to Standard or Custom.
   • Ii you selected Custom, please uncheck Cookies or set it to block only Cross-site tracking cookies.
     
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🔵 Google Chrome – Cookie Settings (2025)

1. Open Chrome and go to chrome://settings/privacy or click the three dots (⋮) > Settings.

2. Click on Privacy and security from the left-hand menu.

3. Select Third-party cookies (you’ll see this under Privacy and security).

4. Choose Allow third-party cookies (recommended for staying logged in to Symbaloo).

5. Go back to the main menu for Privacy and Security and select Site Settings Scroll down to "On-device site data" Make sure that the options "Delete data sites have saved to your device when you close all windows" and "Don't allow sites to save data on your device (not recommended)" Are NOT selected (chrome://settings/content/siteData)

6. You can also add [*.]symbaloo.com as an exception by clicking Sites that can always use cookies > Add.
   

🍎 Safari (Mac)

1. Open Safari and click Safari > Settings from the top menu.
2. Go to the Privacy tab.
   
3. First, uncheck “Prevent cross-site tracking” for best results.
4. Then, click on Advanced Settings
5. Ensure “Block all cookies” is unchecked.

💡 Additional Tips

• Always log in from symbaloo.com/login.
• Avoid using incognito/private mode, as it blocks cookies by default.
• If using extensions (ad-blockers, privacy tools), test Symbaloo with them temporarily disabled.