How to Pay for my PRO Account

I just created a PRO account, now what?

When you create a PRO account, you have a 30-day free trial period before you are sent a payment request. If you'd like to pay sooner, please email feedbacken@symbaloo.com with your account email address and domain URL and an invoice will be sent to your account.

I received a payment request, but how do I pay for my PRO account?

Please sign in to your PRO account, and navigate to your Webspace settings at the top right of your page. Then, click on the invoices tab in your Webspace settings. From there, you're able to pay for your subscription either online with a credit card or you can generate an invoice to pay with a check (only for schools & Districts). 

Please see your invoice for details when paying with a check. To extend your subscription immediately, please email a copy of the Purchase Order to feedbacken@symbaloo.com along with your PRO Webspace domain and email. 

If you need access to our W-9 information, please send a request for a copy to accounting@symbaloo.com (along with your PRO Webspace domain and email) 

Please see below for invoice page details:  

How to pay using a Purchase Order:

After entering the PO number click on "Continue to Payment" and then click on +More Payment Methods, you will be able to enter the check number, the invoice will be sent automatically.

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