How to Pay for my PRO Account
I just created a PRO account, now what?
When you create a PRO account, you have a 30-day free trial period before you are sent a payment request. If you'd like to pay immediately, please email firstname.lastname@example.org letting us know that you would like to do so and provide us with your account email address and PRO domain (i.e. custom.symbaloo.com). We'll send an invoice to the provided email address as soon as possible. If you do not know your Symbaloo PRO domain, you must still provide the email address connected to your PRO account.
I received a payment request, but how do I pay for my PRO account?
Please sign into your Symbaloo account, and navigate to your workspace settings by clicking your workspace icon in the left hand side navigation bar. Then, click on the "Manage Subscriptions" tab in the bottom left options list. You'll be take to the invoices page where you can then pay for any listed open invoices.
Your invoices page will look like so:
If you do not see an open invoice and you are looking to pay for an upgrade, you can navigate to the "Upgrade Symbaloo PRO" tab on the left hand side to add a package upgrade.
Once you've added a package upgrade, you must navigate to the "My Orders" page to find and pay for your subscription. Simply click the green "Order Now" button at the bottom to proceed with a credit card payment.
Once you click "Order now" or "Pay invoice" depending on the page you're on, the payment process will look something as simple as this:
Billing and contact information page.
Once you click "Continue to payment" you'll see the card information screen. Once you've filled in your credit card details, simply click the green Pay button at the bottom to process your payment.
And that's it! Here is some additional information:
As you've seen above, you're able to pay for your subscription online with a credit card to immediately extend your subscription. However, you can also generate an invoice to pay with a PO and check - invoice request option is only only available for School & District accounts.
If you requested an invoice and are paying with a PO and check, please email a copy of the Purchase Order to email@example.com along with your account email address and PRO workspace domain for us to extend your account meanwhile we wait on payment. If you need access to our W-9 information, please click HERE.
What subscription plans does Symbaloo offer?
For more details on plans and pricing, please click HERE
Symbaloo hosts 45 minute long webinars where we show you how to get started with Symbaloo in the classroom along with tutorials to help you get the best out of the tool!
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