Lost Tiles or have to log in again & again

Lost Tiles or have to log in again & again

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Did you lose your Tiles?


To ensure your Tiles are kept safe, you will need a Symbaloo account.

Please create an account if you have not done so already. Then your Tiles will never be lost! 



Do you need to log in to Symbaloo every time?



You might think that there is something wrong with the login function on Symbaloo that doesn't work, but this is not the case. The problem is that your computer's browser automatically deletes cookies on Symbaloo. 



Check out these helpful tips below to stop your cookies from automatically being deleted:


Cause 1: Your Browser Settings


You can use Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari as an Internet browser.

Browsers can report cookies and passwords, but should not be withheld for specific websites, such as Symbaloo. Click on the browser that you used to take the correct steps.




Cause 2: Your Computer Programs

You may have installed an application that deletes cookies automatically to clean your computer.

Your anti-virus software

Cleaners such as CCleaner

Do you have one of these programs installed? Check the program settings and turn off automatically deleted cookies. You can also set Symbaloo as a trusted site in your anti-virus software. 



Cause 3: Network Settings at your School or Business

Did you not complete power over your computer because another administrator exists who has the right to make changes to your computer? Then, the administrator institutions tell your computer to delete cookies automatically.


Cause 4: Your Browser Plug-ins


Plug-ins can be viewed as extensions of your browser made by others. Usually, this is useful, but sometimes mistakes are here. Go to your browser's settings, look for the plug-ins (extensions), and deactivate them.


Can you automatically log in now? If so, then one of the plug-ins was the culprit. Reactivate a few to discover which one may have been the issue, and then keep it disabled.



Other Causes

Could the above tips cause your automatic login problem?

Try to think logically about what may be the cause. Have you done anything in the past with your computer which may be a result? Have you ever changed specific system settings?

Try to specify the problem. Are you sure it is on your browser? Or to a particular program? Close as many possibilities. Try, for example, using another browser.


Please feel free to reach out if you need extra help; we would be happy to assist you.
Email us at feedbackus@symbaloo.com, or feel free to submit a ticket.

Symbaloo Blog

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