My Share icon is greyed out
For free users, if your Share icon is greyed out or not allowing you to click it, this is because you have not verified your email address. Try verifying your email address by going to your account settings.
Important Note
If you do not receive the verification email, make sure to add the domain @Symbaloo.com to your safe sender's list. This frequently happens with private email domains, such as Private Schools
and Government domains, among many other domains.
Just remember the following tips:
THE
EMAIL COULD BE IN YOUR SPAM FOLDER
Check your Spam folder for the missing email. If you find
it, move it to your Inbox.
Marking an email as Spam or Not Spam trains your SpamGuard to
filter spam messages you define.
Good to know: Filters take priority over SpamGuard.
THE
SENDER COULD BE BLOCKED
Check your blocked address list to determine if the
sender's address is on it. If it is, remove it from the blocked list.
THE
EMAIL COULD BE FILTERED
Check your filters to determine if an erroneous filter sends the message to another folder.
MAIL
FORWARDING COULD BE ENABLED
If this is enabled, all of your incoming emails could be
sent to another email address, and nothing could be saved in your Inbox.
Check your Mail Forwarding settings to make sure it is not
enabled.
Please feel free to reach out if you need extra help; we would be happy to assist you.
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