Tile creator is not recognizing URL
If Symbaloo’s Tile Creator isn’t recognizing the URL you’re trying to use, here are some troubleshooting steps:
1. Verify the URL
•Ensure the URL is entered correctly, with no typos or unnecessary spaces.
•The URL should include the protocol (http:// or https://).
2. Check Website Compatibility
•Some websites might block direct linking or restrict embedding their URL in other platforms.
•Try using a simpler URL version, such as the homepage instead of a specific subpage.
3. Test in a Browser
•Open the URL in a browser to confirm it is accessible. If the website itself isn’t working, the issue is with the URL.
4. Clear Cache and Cookies
•Cached data or cookies can sometimes interfere with how Symbaloo processes a URL.
5. Use an Alternate URL
•If the website offers shortened or alternate URLs, try using those.
6. Change the Tile Settings
•In Symbaloo, you can create a custom tile manually:
1. Go to the Tile Creator.
2. Upload a custom image for the tile.
3. Enter the URL manually without relying on auto-detection.
4. Save the tile.
7. Check Symbaloo Updates
•Ensure that Symbaloo is up to date. Sometimes, issues are caused by outdated versions.
8. Contact Symbaloo Support
•If none of the above work, contact Symbaloo’s customer support. Provide details about the URL and any error messages you’re encountering.
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