Tiles lost or have to log in again & again

Tiles lost or have to log in again & again

Did you lose your Tiles?

To ensure that your Tiles are kept safe, you will need a Symbaloo account.
Please create an account if you have not done so already. Then your Tiles will never be lost! 

Do you need to log in to Symbaloo every time?

You might think that there is something wrong with the login function on Symbaloo that doesn't work, but this is not the case. The problem is that your computer's browser automatically deletes cookies on Symbaloo. 

Check out these helpful tips below to stop your cookies from automatically being deleted:

Cause 1: Your Browser Settings

As an Internet browser, you probably use Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, or Safari.

Browsers can report cookies and passwords, but they should not be withheld for specific websites, such as Symbaloo. Click on the browser that you used for the correct steps.


Cause 2: Your Computer Programs

It may be that you have installed an application that deletes cookies automatically to clean your computer.
Your anti-virus software
Cleaners such as CCleaner
Do you have one of these programs installed? Check the program settings and turn off automatically deleted cookies. You can also set Symbaloo as a trusted site in your anti-virus software. 

Cause 3: Network Settings at your School or Business

Did you not complete power over your computer because there exists another administrator who has the right to make changes on your computer? Then it could be that the administrator institutions tell your computer to delete cookies automatically.

Cause 4: Your Browser Plug-ins

Plug-ins can be viewed as extensions of your browser, which are made by others. Usually, this is useful, but sometimes mistakes are here. Go to the settings of your browser, look for the plug-ins (extensions), and deactivate them.

Can you automatically log in now? If so, then one of the plug-ins was the culprit. Reactivate a few to discover which one may have been the issue, and then keep it disabled.

Other Causes

Do you think the above tips cause your automatic login problem?
  • Try to think logically about what may be the cause. Have you done anything in the past with your computer which may be a result? Are there certain system settings you've ever changed?
  • Try to specify the problem. Are you sure it is on your browser? Or to a particular program? Close as many possibilities. Try, for example, using another browser.
  • Use Google. Looking for help. Ask for help on online forums.

Was this post helpful?

Please let us know via the button below.

Please feel free to reach out if you need extra help; we would be happy to assist you.
Email us at feedbackus@symbaloo.com, or feel free to submit a ticket.

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