Tiles not working?

Tiles not working?


Tiles not working?

If your Symbaloo tiles are not working, there could be several reasons. Here are some common issues and their solutions:


1. Internet Connection

Issue: A weak or unstable internet connection may prevent tiles from loading or functioning.

Solution: Check your internet connection and ensure it is stable. Refresh the page after reconnecting.


2. Outdated Browser

Issue: Symbaloo may not work properly on outdated browsers.

Solution: Update your browser to the latest version. Symbaloo works best on modern browsers like Google Chrome, Mozilla Firefox, or Microsoft Edge.


3. Browser Cache or Cookies

Issue: Corrupt or outdated cache and cookies can interfere with Symbaloo tiles.

Solution: Clear your browser’s cache and cookies, then reload Symbaloo.


4. Disabled JavaScript

Issue: Symbaloo relies on JavaScript, and if it’s disabled, tiles won’t work.

Solution: Enable JavaScript in your browser settings.


5. Ad Blockers or Extensions

Issue: Ad blockers or other browser extensions may block the functionality of certain tiles.

Solution: Disable ad blockers or test Symbaloo in an incognito window without extensions.


6. Broken Tile Links

Issue: The link associated with the tile might be broken or outdated.

Solution: Edit the tile and verify the link. Replace it with the correct URL if needed.


7. Server or Website Issues

Issue: The website linked to the tile might be down or experiencing issues.

Solution: Check if the linked website is accessible directly through the browser. If not, the issue is with the linked website, not Symbaloo.


8. Symbaloo Service Issues

Issue: Symbaloo itself might be experiencing downtime or technical problems.

Solution: Visit Symbaloo’s status page or their social media accounts to check for announcements regarding service interruptions.


9. Account-Related Problems

Issue: Your account settings or permissions might restrict certain tiles.

Solution: Log out and log back in. Ensure you are using the correct Symbaloo account.



Steps to Troubleshoot:

1. Refresh the Symbaloo page.

2. Try accessing Symbaloo from a different device or browser.

3. Check for updates to your browser and operating system.

4. Contact Symbaloo support if the problem persists.


If, after clicking on your Tile, you are being redirected to a different site, and you have tested that the address works properly outside of Symbaloo, please email us at feedbackus@symbaloo.com or feel free to submit a ticket.

**If possible, please add the link to the website that you are being redirected to; this will be really helpful for our team to identify the problem quickly.

Symbaloo Blog

    • Related Articles

    • Tiles Won't Work

      Tiles Won't Work This could be very tricky; Remember that Symbaloo is web-based, meaning that the issue could be related to the actual URL or to our platform. We recommend that you test the URL outside of Symbaloo if it works it is definitely ...
    • Tile creator is not recognizing URL

      Tile creator is not recognizing URL If Symbaloo’s Tile Creator isn’t recognizing the URL you’re trying to use, here are some troubleshooting steps: 1. Verify the URL •Ensure the URL is entered correctly, with no typos or unnecessary spaces. •The URL ...
    • Lost Tiles or have to log in again & again

      Did you lose your Tiles? To ensure your Tiles are kept safe, you will need a Symbaloo account. Please create an account if you have not done so already. Then your Tiles will never be lost! Do you need to log in to Symbaloo every time?  You might ...
    • Add Tiles

      Add Tiles Adding Tiles is now easier than ever; you can click on the Edit Webmix button and then Add Tiles as shown in the picture below. You will see the options from left to right Websites - 1x1 Recommended - View Grid By clicking the Websites ...
    • How to add and create Tiles

      How to add and create Tiles Adding and creating Tiles is simple. There are various methods to doing so: 1. Searching and adding a Tile from the Symbaloo Tile database. This method is the quickest and easiest. 2. Manually creating a Tile. Add your own ...