If your Tiles are not functioning correctly or you are constantly needing to refresh your browser, we recommend you try the steps listed below:
- First, test Symbaloo in a different browser or computer (if it works properly on a different computer kindly, and the page is not loading at all; kindly check your antivirus settings and or your browser settings as well)
- Update your browser to the latest version (Refer to the image and link below)
- Do a hard refresh on your browser (Mac: Command+Shift+R; PC: Control+F5)
- Remove the pop-up blocker
- Try disabling plug-ins while using Symbaloo to see if any of them have affected the way Symbaloo functions (sometimes certain plug-ins conflict with the way Symbaloo operates)
If, after clicking on your Tile, you are being redirected to a different site, and you have tested that the address works properly outside of Symbaloo, please email us at
feedbackus@symbaloo.com or feel free to
submit a ticket.
**If possible, please add the link to the website that you are being redirected to; this will be really helpful for our team to identify the problem quickly.