Tiles Won't Work
If your Tiles are not functioning correctly or you are constantly needing to refresh your browser, we recommend you try the steps listed below:
- First, test Symbaloo in a different browser or computer (if it works properly on a different computer kindly, and the page is not loading at all; kindly check your antivirus settings and or your browser settings as well)
- Update your browser to the latest version (Refer to the image and link below)
- Enable JavaScript https://www.enable-javascript.com/
- Clear cookies and cache (Preferably "Delete Cookies for a specific site"); This is an example found online: https://www.lifewire.com/how-to-delete-cookies-2617981; (please note that the site's owner recommends all these troubleshooting steps, and if you are asked to change, delete, or modify something from your browser's settings, you will be doing so at your own risk).
- Clear cookies and cache (Preferably "Delete Cookies for a specific site"); This is an example found online: https://www.lifewire.com/how-to-delete-cookies-2617981; (please note that the site's owner recommends all these troubleshooting steps, and if you are asked to change, delete, or modify something from your browser's settings, you will be doing so at your own risk).
- Do a hard refresh on your browser (Mac: Command+Shift+R; PC: Control+F5)
- Remove the pop-up blocker
- Try disabling plug-ins while using Symbaloo to see if any of them have affected the way Symbaloo functions (sometimes certain plug-ins conflict with the way Symbaloo operates)
- Remove the pop-up blocker
- Try disabling plug-ins while using Symbaloo to see if any of them have affected the way Symbaloo functions (sometimes certain plug-ins conflict with the way Symbaloo operates)
If, after clicking on your Tile, you are being redirected to a different site, and you have tested that the address works properly outside of Symbaloo, please email us at feedbackus@symbaloo.com or feel free to submit a ticket.
**If possible, please add the link to the website that you are being redirected to; this will be really helpful for our team to identify the problem quickly.
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