🧩 Fixing Tile Issues on Symbaloo

If your tiles aren’t working or you're constantly refreshing your browser, follow these troubleshooting steps:

🔍 1. Test the URL Outside Symbaloo

Try opening the link in a separate browser tab. If it works outside Symbaloo, please let us know — we may need to investigate on our end.

🌐 2. Try a Different Browser or Device

If Symbaloo works elsewhere, check your antivirus or browser settings on the device having issues.

🧼 3. Clear Cache & Cookies

Preferably clear them for Symbaloo only. How to delete site-specific cookies →

⚙️ 4. Update Your Browser

Make sure you're using the latest version of your browser.

📜 5. Enable JavaScript

Required for tiles to function. Enable JavaScript →

🔄 6. Do a Hard Refresh

Mac: Command + Shift + R
PC: Control + F5

🔓 7. Disable Pop-Up Blockers & Plug-ins

Pop-up blockers or certain plug-ins might interfere with Symbaloo. Disable them temporarily to test.

🚨 Redirect Issue?

If clicking a tile redirects you to the wrong page, but the link works outside Symbaloo:

• Please feel free to reach out if you need extra help; we would be happy to assist you.
  

  Email us at feedbackus@symbaloo.com, or feel free to submit a ticket.

  
  

  
  
  

Helpful Tip: Include the link you’re trying to use. It helps us troubleshoot faster!