Tiles Won't Work
Tiles Won't Work
This could be very tricky; Remember that Symbaloo is web-based, meaning that the issue could be related to the actual URL or to our platform.
We recommend that you test the URL outside of Symbaloo if it works it is definitely something that will require our attention.
If your Tiles are not functioning correctly or you are constantly needing to refresh your browser,
we recommend you try the steps listed below:
- First, test Symbaloo in a different browser or computer
(if it works properly on a different computer, and the page is not loading at all,
kindly check your antivirus settings and or your browser settings as well)
- Update your browser to the latest version (Refer to the image and link below)
- Clear cookies and cache (Preferably "Delete Cookies for a specific site");
(please note that the site's owner recommends all these troubleshooting steps, and if you are asked to change,
delete or modify something from your browser's settings; you will be doing so at your own risk).
- Do a hard refresh on your browser (Mac: Command+Shift+R; PC: Control+F5)
- Remove the pop-up blocker
- Try disabling plug-ins while using Symbaloo to see if any of them have affected the way Symbaloo functions
(sometimes, certain plug-ins conflict with the way Symbaloo operates)
If you are being redirected to a different site after clicking on your Tile and you have tested that the address works properly
outside of Symbaloo, please email us at feedbackus@symbaloo.com or feel free to submit a ticket.
**If possible, please add the link to the website you are being redirected to; this will help our team identify the problem quickly.
Please feel free to reach out if you need extra help; we would be happy to assist you.
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