What Should I Do at the End of the Symbaloo PRO Free Trial Period?

What Should I Do at the End of the Symbaloo PRO Free Trial Period?

Will there be an automatic charge at the end of the free trial period?

If, at the moment that you were creating your Symbaloo account, you opted in to try Symbaloo PRO Free for 30 days, and you did not enter any payment method, the answer is NO.

If you entered your payment details and paid immediately when creating your account, we ask that you contact us if you have any questions.

(This does not guarantee any refund)

You may also wonder what will happen to your Symbaloo account and your new Webspace.

If you want to keep your new Webspace and continue enjoying Symbaloo ad-free before the free period expires, you will surely receive emails showing you the available options. You just have to follow the links in these emails, or you can access the Control Panel of your Webspace, and from there, you can add your card to pay.

Also, you will see banners when you log in, showing you our different subscriptions.

In case you do NOT want to opt for the ad-free PRO version that is paid, but you want to keep the Webspace, when the free trial ends you should not do anything;

You will only have to extend your account every 3 months, always from your Dashboard to keep your Webspace active.

And if you don't want to stay with any PRO version, you don't have to do anything at all, the account will be automatically downgraded to the free version with ads and the Webspace will eventually be deactivated. (You do not have to pay for anything)

All your content will remain intact in the free version of Symbaloo.

Finally, if you want to delete your Symbaloo account you can follow these steps:

Delete my Symbaloo Account.

Please feel free to reach out if you need extra help; we would be happy to assist you.

Email us at feedbackus@symbaloo.com, or feel free to submit a ticket.

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